Orders are dispatched from our Gold Coast HQ in Australia using Australia Post & DHL Express.
We dispatch five days a week and aim to process all orders within 24hrs.
Certain products such as window banners are custom-made to order so may take a little longer to dispatch. On weekends & public holidays, orders will be processed next business day.
Don't see a shipping option for your country at the checkout?
Due to recent increases in shipping we can no longer offer flat rate shipping to some regions. Please contact our support team here for a custom quote!
|United Kingdom||GBP £140||10-15*||7-12*|
|Australia & NZ||AUD $100||2-10*||1-4*|
*Shipping times frames are provided by the courier based on recent data. These times are to be used as an estimate and are not a guarantee.
**Economy packages are an untracked service, and therefore not insured. We cannot provide any delivery updates once the goods have been dispatched. For time sensitive or orders of value, we recommend using a premium service.
In the event of a large online promotion or during Christmas and Black Friday our orders team & some countries postal systems can get quite backed up due to a massive influx of packages so you may experience slight delays during these periods.
You will receive a tracking link (usually Australia Post) when your order has been fulfilled. If the tracking hasn't been updated for a while, you may need to check the final-mile tracking link for your country as your local postal service will likely handle the final delivery. You can use the same tracking number for this step. Copy and paste the tracking number into the search bar for the local delivery service relevant to you.
|United Kingdom||Royal Mail||Visit Site|
|France||La Poste||Visit Site|
|Italy||Post Italiane||Visit Site|
|Japan||Japan Post||Visit Site|
|Singapore||Singapore Post||Visit Site|
Please note that some countries (such as Europe and Canada) charge import duty / VAT which may be payable on delivery, these charges are the responsibility of the customer and are unfortunately out of our control.
We cannot pre-pay individual country taxes, and will not cover them if items are taxed on arrival. If local taxes are unpaid, the goods will either be returned to sender at the customers expense or destroyed. No refund will be offered until the goods have returned to HardTuned which may take some time.
USA orders are not taxed and Australian orders have GST factored into the price. As of January 2021, UK orders under £135 will be charged VAT at the checkout.
WE WANT EVERY ONE OF OUR CUSTOMERS TO BE COMPLETELY HAPPY WITH THEIR PURCHASE EVERY TIME!
If for ANY REASON you are unhappy with your purchase we offer a 100% refund on the purchase price if returned within 30 days.
We also offer a 30 day exchange/replace/partial refund policy on all our clothing, covering any manufacturing faults or problems. It covers things like zips, overlocking, hems, prints, stitching, fabric, embroidery & any damage that occurred during shipping.
It unfortunately does not cover change of mind, damage from incorrect washing, rolling in oil while working on your car, or general wear caused by doing burnouts or play fighting with your pitbull.
To contact us with a warranty claim or return please visit our
Returns & Exchanges page