If for ANY REASON you are unhappy with your purchase we offer a 100% refund on the purchase price if returned within 30 days.
We also offer a 30 day exchange/replace/partial refund policy on all our clothing, covering any manufacturing faults or problems. It covers things like zips, overlocking, hems, prints, stitching, fabric, embroidery & any damage that occurred during shipping.
It unfortunately does not cover change of mind, damage from incorrect washing, rolling in oil while working on your car, or general wear caused by doing burnouts or play fighting with your pitbull.
Items must be in an unworn, unused and in original condition with the tags still attached and you must contact us within 30 days of receiving your items.
We are unable to provide shipping labels for returns; you will need to organize and cover the postage costs of returning the items to us. When returning a product, please include a note in the package with your order number and details of the exchange required. Please return packages to the following address:
Bianca D, PO Box 777, Helensvale, QLD, 4212, Australia
For the exchanged items, we offer flat rate shipping to all major countries. Please refer to the table below:
Country | Up to 1KG | Over 1KG |
USA, Canada, UK, EU^, AU,NZ | $11.95 USD | $14.95 USD |
Rest of the World | $14.95 USD | $19.95 USD |
^ Some EU regions may be classified as "Rest of the World' for shipping purposes.
Please note products sold at clearance pricing may not be eligible for return.
Warranty claims are assessed on a case-by-case basis, where possible we will try to resolve your issue before arranging any replacements.
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