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WE'RE HIRING! : SOCIAL MEDIA & SUPPORT OFFICER
Responsible for the daily customer email support & social media content creation & management.
We are looking for a young, creative, hard working individual who has excellent interpersonal soft-skills, and who lives and breathes Facebook, Instagram, SnapChat, TikTok & YouTube.
Core Skills
- A proven track record with organic social media marketing
- Outstanding Customer Support and Service Skills
- Excellent casual & professional levels of literacy
- A fundamental knowledge of how stories, posts, tagging, link-backs, insights, banter, ambassadors, paid-ads & social traffic works.
- Creativity to come up with promotions & regular content
- Time management skills to be able to self-manage & deliver results
- Familiarity with Canon, Sony DSLR cameras, iPhone/Android & GoPro
- Basic Photoshop / Canva / Video Editing Software skills
Extra Bonuses
- If you LOVE cars / are involved in the car scene
- Modelling / Acting / Presenting skills
- (potential to be a face for the brand)
- Photography Skills
- Videography Skills
- Adobe Suite Skills
- Shopify / E-Commerce Skills
Work Breakdown
Support (50%) :
Email/Facebook/Instagram Support - Comments & Messages
( love for cars, well spoken, in touch with our customers )
Email/Facebook/Instagram Support - Comments & Messages
( love for cars, well spoken, in touch with our customers )
Marketing (30%) :
Organic Content Creation, Collection & Management
Contact with Ambassadors & Customers & Photographers to constantly get fresh content / develop strategies to make organic fresh
Managing comments on ads & posts & stories
Regularly creating media content & BTS footage
UGC Process : Reaching out to customers with good photos to get more / Liking and commenting etc
Soft-Skills : maintaining relationships with customers and media partners
Project Work (20%):
Strategy and implementation of cool Promotions (1 a month)
Strategy and implementation of Project Car Promotions
( AE86 Build / Lexus Drift Car Road to Matsuri / Evo Widebody )
Organic Content Creation, Collection & Management
Contact with Ambassadors & Customers & Photographers to constantly get fresh content / develop strategies to make organic fresh
Managing comments on ads & posts & stories
Regularly creating media content & BTS footage
UGC Process : Reaching out to customers with good photos to get more / Liking and commenting etc
Soft-Skills : maintaining relationships with customers and media partners
Project Work (20%):
Strategy and implementation of cool Promotions (1 a month)
Strategy and implementation of Project Car Promotions
( AE86 Build / Lexus Drift Car Road to Matsuri / Evo Widebody )
Culture & Perks
- Relaxed non corporate environment
- Young Team of Hard Working individuals
- Flexible Working Hours
- Potential Travel, Racing & Event Possibilities
____________________________________________
Location : Hope Island , North Gold Coast, Queensland - Australia
Work Arrangement : Full Time Salary (1-3 month Probation Period)
Pay : 45k - 60k Per Year + Performance Bonuses, Superannuation, Leave
(based on previous experience & skillset)
Resume Submissions :loz@hardtunedstore.com